Episode Details
Back to EpisodesEpisode 168: Clients Only Want to Deal with You? That’s a Problem
Description
Is your firm stuck because every client wants to talk to you?
That’s not loyalty, that's a business bottleneck.
In this episode of The Wize Way Podcast, Ed Chan unpacks:
✅ Why owners become the bottleneck in client relationships
✅ The hidden cost of flat teams (where one person does everything)
✅ How to build a Client Minding Team that frees you to scale
✅ Transitioning client trust without damaging relationships
If you’re tired of being “the only one clients will deal with,” this episode will show you how to get your time back, without losing client trust.
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