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Confronting Underperformance: Why You Can't Always Be the Nice Boss
Description
That dreaded, “I need to talk to you about something?” It’s a conversation no one looks forward to, but every owner has to deal with. Whether it's an underperforming employee or tension in the office, this episode will give you the tools to address issues that can make or break workplace culture.
You’ll learn how to confront underperformance and team conflict head-on, prevent problems before they spiral, and get your team back on track. Plus, we also share a quick test to help you decide if it's time to let an employee go!
Topics discussed in this episode:
- Why owners are part of the problem
- How to address underperformance and employee complaints
- The do’s and don’ts of handling team conflict
- Dr. Henry’s method for getting honest feedback
- Your role as a leader in shaping team culture
- How to decide when to let someone go
- The green, yellow, red performance framework
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