Episode Details

Friday night card game clash, or shareholder dispute – at its core, all conflict is the same.

Ursula Taylor has seen time and time again, from the court room, to the board room, that every conflict is created and perpetuated from unprocessed human emotion. 

From litigation attorney, to conflict consultant, she now helps leaders and teams turn conflict into opportunity. By transmuting the infectious, emotionally-charged energy of shame, fear or distrust – softer, more grounded energy can take its place, clearing the path to resolution.

Ursula shares stories from her legal days, and the learnings we can all apply to our daily lives to do conflict better – as leaders, facilitators, and most of all, humans. 

Find out about:

• Why Ursula believes conflict isn’t inherently bad, but rather an opportunity
• Conflict learnings from litigation we can apply to facilitation – and life
• Recognising the emotional energies that arise, and re-tuning them into clarity, rational decisions and resolution
• Why the unprocessed emotions of fear, shame and distrust are the true source of conflict
• Why successful transformation doesn’t always require both conflicting parties to agree

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Links:

Watch the video recording of this episode on YouTube.

Connect to Ursula Taylor:

LinkedIn

Website

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👉 What happens when being “professional” gets in the way of being human? My new podcast Unprofessionalism explores the rules we’re taught to follow at work, and what happens when we break them. Listen here: https://unprofessionalism.buzzsprout.com/  👈