Episode Details
Back to EpisodesHow to De-escalate Someone's Anger in 90 seconds
Description
In this episode, Barbara and Douglas discuss:
- How to appease an angry person and calm them within 90 seconds.
- How to deal with your emotions when you’re angry.
- How history changed our perspective towards emotions.
Key Takeaways:
“We talked about how to ignore the words, listen and reflect the emotions. Try it on yourself the next time you feel anything other than perfectly happy, content, or satisfied!” – Douglas E. Noll
To get access to the resources:
Website: https://dougnoll.co/medicalstrategist
Connect with Douglas E. Noll:
Website: https://dougnoll.com/
LinkedIn: https://www.linkedin.com/in/dougnoll
YouTube: https://www.youtube.com/c/DouglasNollPeacemaker
Twitter: https://twitter.com/dougnoll
Facebook: https://www.facebook.com/DouglasNoll/
Connect with Barbara Hales:
Twitter: @DrBarbaraHales
Facebook: facebook.com/theMedicalStrategist
Business website: www.TheMedicalStrategist.com
Show website: www.MarketingTipsForDoctors.com
Email: Barbara@TheMedicalStrategist.com
Books:
YouTube: TheMedicalStrategist
LinkedIn: www.linkedin.com/in/barbarahales
TRANSCRIPTION (087)
Dr. Barbara Hales: Welcome to another episode of marketing tips for doctors. I’m your host, Dr. Barbara Hales. Today, we have Douglas E. Noll with us.
Douglas left a successful career as a trial lawyer to become a peacemaker. And, of course, we could all use more peacemakers. His qualities to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and highly experienced mediator. Doug’s work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum security prisons. Welcome, Douglas.
Douglas E. Noll: Hey, Barbara, great to be here.
Leaving the Law Practice
Dr. Barbara Hales: Tell us about your background and life. Why would you leave the successful law practice to do this?
Douglas E. Noll: I grew up in Southern California, went back to East to Dartmouth College, majored in English, came back to California, went to law school, wasn’t sure that I wanted to be a lawyer. B