Episode Details
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Get New Staff Up to Speed—Fast - Trade, Construction and Service Based Business Ep 241
Description
In this episode of the Upscale Business Podcast, Kirk Neal and Mitch Van discuss the critical aspects of hiring for business owners, particularly those in the trades.
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They explore the challenges faced when hiring, the importance of having a structured plan for onboarding and training new employees, and the necessity of lead generation to support increased capacity.
The conversation emphasises the need for clear communication of expectations, personal responsibility in leadership, and the significance of nurturing both clients and team members to foster a successful business environment.
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Takeaways
Hiring can be daunting for new business owners.
Having a deliberate action plan is crucial after hiring.
Lead generation must increase to support new hires.
Time management changes significantly with new team members.
Onboarding processes are often poorly executed.
Clear communication of expectations is vital for success.
Business owners must take personal responsibility for their team's performance.
Training and development can transform average employees into great ones.
Nurturing clients and employees is essential for retention.
Scaling a business requires understanding your capacity and workflow.
Sound Bites
"What do I do now?"
"You have to have a plan."
"Most people fumble the onboarding."
Chapters
00:00Introduction to Upscale Business Podcast
01:10The Importance of Hiring in Business Growth
04:58Common Frustrations in Hiring
10:07Time Management and Scaling Your Business
15:33Effective Onboarding and Training Strategies
25:20The Role of Leadership in Employee Development
34:14Parting Thoughts on Hiring and Business Strategy