Episode Details

From the theater stage to San Francisco’s restaurant scene, Tai Ricci brings a unique perspective to hospitality. In this episode, the Hi Neighbor Hospitality Group co-founder shares how her theater background shaped her leadership style and taught her the value of presence, empathy, and improvisation in the dining room and beyond. Tai reflects on the pivotal decisions that defined Hi Neighbor’s culture, sharing candid lessons on how to lead with heart, build resilience in a high-pressure industry, and why the best investment a restaurant can make is in its people.