Episode Details
Back to Episodes959: Reimagining Meetings: Hilton on Gen Z, Quiet Zones & No More "Lifestyle Chic"
Description
From awkward dress codes to overstuffed agendas, meetings needed a reset — and Hilton listened.
On this episode ofNoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Kelly Knowlen, VP of Sales Engagement & Special Events at Hilton, about how her team is rewriting the rules of modern events based on feedback from 10,000+ attendees.
📋 What you'll take away:
• WhyGenZ isn't "fragile"—they're just honest about what makes a good event
• WhyHilton dropped general sessions and added etiquette training (yes, really)
• How showing menus in advance and designing "networking menus" (no spinach!) is changing the game
• The shift from breakout rooms to "learning labs" like pizza-making and putting greens
• A sneak peek at what's coming to the newly restored Waldorf Astoria NYC
💡 If you plan meetings, attend them, or just hate guessing what "resort casual" actually means, this one's worth your time.
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