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PODCAST | Scaling ML & GenAI with Purpose: Krish Swamy, CDAO at Citizens Financial
Published 8 months, 4 weeks ago
Description
In this episode, Krish Swamy, Chief Data & Analytics Officer at Citizens Financial, joins Jonathan Steinert from Guidehouse to discuss:
🔹How Citizens uses centralized ML platforms to scale fraud detection
🔹Real-world GenAI use cases in summarization, complaint analysis, and knowledge management
🔹A secure, in-house approach to GenAI that puts humans first
“It’s about enabling people — customers, employees, colleagues — to be more effective.”
Tune in for practical, thoughtful insights into enterprise AI done right.