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What the Top 10 Right at Home Offices are Doing to Attract and Retain Caregivers
Episode 19
Published 1 year ago
Description
#19 Jessica Schultz, Director of Franchise People Strategy at Right at Home, and Paul Blom, a 24-year franchise owner, share what they’ve learned about caregiver recruitment and retention. Jessica unpacks the “Top 10 Project,” a system-wide deep dive into what the best-performing offices are doing differently. Paul shares the specific tactics that have helped his agency maintain exceptional retention and caregiver satisfaction—including weekly personal emails, birthday phone calls and annual events.
- Jessica Schultz on LinkedIn
- Paul Blom on LinkedIn
- Right at Home website
- Caribou.care—caregiver rewards and recognition tool