Episode Details

In this episode, Keaton Turner and Jay Baer discuss the crucial role of speed in customer satisfaction and business operations. They share personal experiences, highlighting the benefits of a thirty-day challenge and the impact of speed on vendor performance and team dynamics. Keaton considers podcast sponsorships while balancing speed with risk management and quality. Using a golf analogy, he emphasizes speed's value in business and relationships. Jay offers insights on speed's importance, and Keaton shares a personal story on speed versus quality. The episode ends with a listener questions segment announcement and a call to action. (0:00) The importance and competitive advantage of speed in customer satisfaction (1:44) Introduction to Jay Baer and Keaton Turner's connection (3:39) Reflections on unexpected setbacks and personal business experiences (5:31) The benefits of the chase that man thirty-day challenge (10:56) Considering sponsorships for the Per Diem Podcast (13:46) The critical role of speed in business operations and vendor performance (20:05) Balancing speed with risk management and process (25:33) Speed's impact on employees and team performance (30:01) Golf analogy: the value of speed in business and personal relationships (33:02) Jay Baer's insights on speed in business (35:34) Balancing speed and quality in business operations and employee dynamics (46:21) Personal story on speed vs. quality and customer preferences (50:18) Announcement about listener questions segment and engagement call to action