Episode Details

What if the real competitive edge in sales wasn’t hustle, but humanity?

📊 Research shows that emotionally intelligent leaders drive up to 20% higher performance outcomes (McKinsey, 2023). Yet many still treat empathy as optional in fast-paced industries like sales.

On this episode ofThe Bliss Business Podcast, we’re joined by keynote speaker, entrepreneur, and author Glenn Poulos, whose book Never Sit in the Lobby has become a go-to resource for sales professionals who want to win with integrity.

With over 35 years of experience building high-performing sales teams and scaling companies like Gap Wireless, Glenn shares why empathy is not a soft skill, it’s the core of real, sustainable growth.

🎙️ Hosted by Stephen Sakach and Tullio Siragusa

🎧 Produced by Tullio Siragusa

In this episode, we explore:

• Why empathy is essential in high-pressure sales environments

• How to lead with both performance and presence

• What it takes to build cultures of consistency, care, and results

• Why purpose, not pressure, is the long game for leadership

💬 What’s one way empathy has shaped your sales or leadership style? Share below and join us live.