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MGMA Business Solutions: Transforming Primary Care with Human-Centered AI
Description
In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Phill Tornroth, Vice President of Engineering at Elation Health. Together, they explore the revolutionary impact of AI on primary care, discussing how technology can reduce clinician burden, streamline workflows and bring human-centered design to healthcare technology. Elation Health received two awards from the 2025 Best in KLAS: Software and Services report: one for Small Practice Ambulatory EMR/PM and another for EMR-Centric Virtual Care Platforms.
Key Takeaways:
- 05:46 Clinical-First Strategy
- 09:15 Note Assist Innovation
- 11:37 Actions Feature
- 14:19 User-Friendly AI Design
- 16:41 AI's Potential in Healthcare
- 20:39 Validated User Experience
Resources:
- Visit the Elation Health website to learn more
- Learn more about Elation Note Assist
- Learn more about Elation Actions
- 2025 Best in KLAS: Software and Services report
- Connect with Phill Tornroth on LinkedIn
Additional Resources:
Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts.
Sponsor:
Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.