Episode Details

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with Linda Carroll, a certified medical practice executive and co-facilitator of MGMA’s AAPI Healthcare Leaders Resource Group. The discussion explores Linda’s work and life in Alaska, the value of resource groups, and the importance of culturally responsive leadership. Linda shares how telehealth is bridging gaps in rural care and how MGMA communities help foster mentorship, connection, and visibility for Asian American and Pacific Islander leaders in healthcare.

Timestamps:

• [00:50] – Introduction and Host Welcome
• [01:24] – Meet Linda Carroll: Experience and Background
• [01:54] – Life in Alaska: Winter and Work
• [03:53] – Linda's Journey into Healthcare
• [07:03] – Healthcare in Anchorage: Challenges and Innovations
• [11:26] – MGMA Resource Groups: An Overview
• [12:06] – AAPI Healthcare Leaders Resource Group
• [16:39] – Cultural Conversations and Shared Experiences
• [22:30] – Upcoming Events and Final Thoughts

Resources:

• MGMA Member Resource Groups Live
• MGMA AAPI Resource Group Live: Tuesday, July 15th at 12:00 PM EDT – Register Here
• Crying in H Mart: A Memoir, by Michelle Zauner – Purchase on Amazon

Additional Resources:

• MGMA Playbooks
• MGMA Events
• MGMA Consulting
• MGMA DataDive
• MGMA Stat
• MGMA Podcasts

Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts.

Sponsor:
Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.