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5 Star Conversations with Jason Nuell - From Food Runner to Marriott Regional VP - Jason Nuell on Leadership & the Future of Hospitality
In this episode of 5 Star Conversations, Jason reflects on a career built on resilience, curiosity, and the willingness to take the harder path. Having spent two decades abroad, he shares how stepping outside his comfort zone led to growth in diverse roles and destinations, culminating in a leadership position he’s proud to return home for, much to his father’s eventual approval (and ongoing critique as a hotel guest!).
Jason shares candid advice for those starting out in hospitality: choose challenges over titles, and learning over comfort. By saying “yes” to opportunities others may shy away from, he developed a depth of experience that made him not just capable, but truly valuable. He believes the most in-demand professionals are those who master the unglamorous parts of the job—the systems and skills others tend to avoid.
At the heart of Jason’s journey is a mindset driven by continuous improvement. He encourages future hoteliers to adopt a proactive approach: learn everything you can, take pride in the details, and remember that your growth accelerates when you lean into the unknown. It’s a powerful reminder that success in hospitality is as much about attitude as it is about ability.
Jason Nuell's Bio:
Jason Nuell is the Regional Vice President for Australia, New Zealand and the Pacific at Marriott International, overseeing a growing portfolio of 46 hotels and resorts with more than 20 in the pipeline.
He previously served as Global SVP of Premium Brands at Marriott, where he led iconic names like Marriott Hotels, Westin, Sheraton, Le Méridien, and Autograph Collection. In that role, he played a key part in brand development—including the launch of Moxy and AC Hotels—and the global transformation of Sheraton.
With over 20 years at Marriott, Jason has held senior roles across the US, India, China, and Europe, including a decade at the company’s global HQ. He began his career in Food & Beverage roles in Queensland and now returns to Australia with his family, bringing a deep passion for guest experience, brand performance, and Marriott’s ‘People First’ culture.
#HospitalityIndustry #GuestExperience #FutureOfHospitality #InnovationInHospitality #CareerAdvice #hospitalityleaders
Podcast Contact Details:
Email: Brendon@Technology4hotels.com.au
LinkedIn: linkedin.com/in/brendongranger
Phone: +61 2 8317 4000
Phone: 1300 503 657 (Australia only)
Web: www.Technology4Hotels.com.au
Published on 2 months, 4 weeks ago