Episode Details

This week I was listening to the HBR IdeaCast and a recent interview with Dr. Heidi Grant Halvorson about her book: 9 Things Successful People Do Differently*.

I’ve also been reading Get Rid of the Performance Review! by Samuel Colbert

Examples of actual ineffective goals:

• “Communicate more effectively”
• “Develop leadership skills”
• “Communication skills to be improved (writing) and get your point across more clearing and concisely”
• “Improve quality and completion of assigned duties”
• “Begin working outside of their comfort zone towards new opportunities and/or subject areas”

SMART Framework
S – Specific
M – Measurable
A – Attainable
R – Relevent
T – Time-phased

Examples of more effective goals, utilizing the SMART framework:

• Establish procedures with vendors to reduce year-over-year error rates by 20% before June 30th
• Become a subject matter expert on departmental software use by achieving Microsoft Office Specialist Certification by the end of the year
• Develop skill in departmental training activities by facilitating one training class in Q1 of 2012 and receive participant satisfaction scores that are 80% or higher

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