Episode Details
Back to EpisodesHow to Benefit From Conflict, with Susan Gerke
Episode 263
Published 9 years, 5 months ago
Description
Susan Gerke: Teams Expert
Susan Gerke is the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.
Key Points
- 20% of our workday is spent resolving conflict
- AIM Frame:
- What happened?
- What’s the goal?
- What options are there to move forward?
- Solve conflicts outside of email
Resources Mentioned
Related Episodes
- The Four Unique Types of Teams, with Susan Gerke (episode 138)
- How To Maximize Team Performance, with Susan Gerke (episode 139)
- How to Create Team Guidelines, with Susan Gerke (episode 192)
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