Episode Details

I’m joined by the one and only Mackenzie Brown from Blackpoint Cyber. We’re live at PAX8 Beyond in Denver, people-watching and talking all things cybersecurity. Mackenzie shares her latest “aha” moments in MSP security, including the ongoing challenges with ConnectWise and ScreenConnect, and why patching is still a pain point for many providers. We get into Blackpoint’s unique approach to threat intelligence, how they score and share threat notices, and why real-time collaboration is more important than ever. Plus, we swap stories about conference swag, travel woes, and the best (and worst) outfits spotted at the event. Don’t miss Mackenzie’s take on the future of MSP information sharing and her candid advice for anyone in the channel.

Why Listen:

• Unfiltered discussion on current MSP threats
• Tips for effective patch management
• Insights on vendor relationships and event networking
• Real talk about swag, travel, and conference culture
• Actionable advice for MSP owners and tech leaders

Guest:

Mackenzie Brown is the Vice President of the Adversary Pursuit Group at Blackpoint Cyber. Recognized as a 2025 CRN Channel Chief, Mackenzie is known for her leadership, innovation, and relentless pursuit of adversaries in the managed service provider security space.

• Website: https://www.blackpointcyber.com
• LinkedIn: https://www.linkedin.com/in/msgreyhat/

Companies & Products:

• PAX8: https://www.pax8.com
• ConnectWise: https://www.connectwise.com
• ScreenConnect (ConnectWise Control): https://www.connectwise.com/screenconnect
• SimpleHelp: https://www.simple-help.com
• Fortinet: https://www.fortinet.com
• Moovila: https://www.moovila.com
• Microsoft: https://www.microsoft.com
• Vuori (apparel): https://www.vuoriclothing.com
• Lululemon: https://www.lululemon.com
• Ron Jon Surf Shop: https://www.ronjonsurfshop.com
• Andretti Autosport: https://www.andrettiautosport.com
• Wawa: https://www.wawa.com
• Bucky’s: https://www.buc-ees.com

Books/Bands/Media:

• Larkin Poe (band): https://www.larkinpoe.com
• Real Housewives (TV franchise): https://www.bravotv.com/the-real-housewives-franchise
• Sister Wives (TV show): https://www.tlc.com/shows/sister-wives
• CSI (TV show): https://www.cbs.com/shows/csi/
• Fear Factor (TV show): https://www.nbc.com/fear-factor

=== SPONSORS

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner,