Episode Details
Back to EpisodesEpisode 155 | Tragedy Leads to a New Focus and Exciting Career - Dawn Grooters
Description
When life forces a change you never saw coming, you have two choices: resist it or reshape your life around it.
That’s exactly what this week’s guest, Dawn Grooters, did—and what she helps others do, too.
In our conversation, Dawn shares how she rebuilt her career with intention, empathy, and heart. She offers practical insights on how to build rapport over the phone, serve customers without burnout, and grow a business from a place of purpose—not pressure.
We also talk about what it means to bring your whole self into your work, and how honoring your own story can become your greatest business asset.
🎧 Tune in to hear Dawn’s journey—and leave inspired to rewrite your own.
About Dawn Grooters:
Dawn Grooters is the founder of Broken Vessel Sales Solutions, a company specializing in relationship-based inside sales for the gift and home industry. With over 20 years of experience, she evolved from being a buyer to a top-performing inside sales rep, generating millions in revenue and later mentoring others to achieve similar success.
She developed a sales approach rooted in empathy and value-driven communication, avoiding cold calls and pressure tactics. Also hosts the Inside Gift & Home Podcast, where she shares actionable strategies and insights. Her mission is to help businesses grow through genuine, empathetic connections and integrity-based sales practices.
Resources:
Want to make more sales, grow your business, and stand out in a sea of sameness? Join me, Kay Miller, on the Uncopyable Women in Business podcast for conversations with successful women from all industries. You'll get real-world strategies, lessons, and tools you can use right now.
I earned the nickname “Muffler Mama” after becoming the top muffler salesperson in the world, and for 30+ years my husband Steve and I have built an 8-figure business. I’m also an author, speaker, consultant. My goal is to provide Uncopyable value. I want you to say, "Wow, I've never thought of it that way!"
Ready to accelerate your sales and business growth with Uncopyable strategies? Learn more about my services and products: https://www.beuncopyable.com/kay
Contact:
kay@beuncopyable.com
linkedin.com/in/millerkay