Episode Details

In this special She Supply Chains Classic episode, we are counting down to Season 3 by revisiting some of the show's top-performing episodes. With over 8,000 downloads across 70 countries, it’s been incredible to grow this global community—and things are just getting started! This week's flashback highlights Sousan Ortega, Senior Vice President of Field Operations in Target’s global supply chain and logistics organization. Sousan breaks down the immense operational scale of providing leadership oversight to more than 40 distribution, fulfillment, and flow centers across the United States.

She shares rich insights from her extensive career journey, diving into the complexities of modern omni-channel retail and the evolving expectations of today's consumers. Sousan discusses how cutting-edge automation and AI are enhancing efficiency on the warehouse floor, while emphasizing that effective communication, team alignment, and a culture of engagement are what truly drive a diverse workforce. Beyond the data, she opens up about her personal journey as a new mother navigating a male-dominated corporate environment, offering powerful lessons on resilience, accountability, and the absolute necessity of self-advocacy.

✨ Connect with Sousan!

📱LinkedIn | Sousan Ortega

💻 Learn more on the topics discussed here: 

• Supply Chain Dive - How Big-Box Retailers Leverage Automation and Warehouse Tech

• CNBC - Balancing Motherhood and Corporate Ambition in Logistics

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