Episode Details

Underperformers are costing businesses more than we realise - not just financially, but culturally. Today we unpack the true cost of poor hires, how to manage underperformance with empathy and accountability, and the leadership moves that create a high-performance culture. Whether you lead a small team or a growing company, this episode will sharpen how you hire, coach, and make the tough calls.

On this episode, we discuss:

(00:00) Intro
(00:15) Jase’s First Job at Macca’s and the Roots of High Performance
(02:36) Owning the Days You Underperform
(03:31) What Poor Performers Really Cost Your Business
(06:12) Filling Roles vs. Hiring the Right People
(08:31) How to Push for High Performance Without Being an Asshole
(12:43) Why Clear Expectations Matter in the Interview Process
(17:43) What Netflix Taught Us About Firing the Bottom 20%
(21:56) Why Performance Plans Can Help—Not Hurt
(25:19) Balancing Empathy and Accountability
(26:40) The Leadership Responsibility to Protect the Team
(29:00) Where to Start If You’re a Small Business Owner

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The Numbers Game is brought to you by Future Advisory & Inovayt.

Hosts:
Nick Reilly
Jason Robinson
Martin Vidakovic

This podcast is produced by VIDPOD.

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