Episode Details

While in Indianapolis, hashtag#NoVacancyNews caught up with Michael Hirschler of Staypineapple Hotels Inc. during an event with Cendyn to talk about how the company rebuilt their hashtag#hoteltech stack from the ground up—and why taking risks on emerging platforms was the right call.

In this short and insightful interview, you'll hear:

💡 How Staypineapple designed a fully cloud-based system to simplify ownership and operations

💡 Why connectivity between PMS, CRM, and other platforms is non-negotiable

💡 What it takes to break free from legacy tech and future-proof a hotel brand

💡 The importance of making bold decisions to keep the guest at the center of the experience

💡 How the industry's past leaders can become stuck—and what to do differently