#151: What AI Is Really Delivering (and What It’s Not) with Evan Leybourn & Christopher Morales

Is AI underdelivering? Or are we asking the wrong questions? This episode breaks down what actually leads to business ROI with AI (and no, it’s not more automation).

Overview

What if AI isn’t the silver bullet—yet—but the bottleneck is human, not technical?

In this episode, Brian Milner chats with Evan Leybourn and Christopher Morales of the Business Agility Institute about their latest research on how organizations are really using AI, what’s working (and what’s wildly overhyped), and why your success might hinge more on your culture than your code.

References and resources mentioned in the show:

Evan Leybourn
Christopher Morales
Business Agility Institute
From Constraints to Capabilities Report
Delphi Method
#93: The Rise of Human Skills and Agile Acumen with Evan Leybourn
#82: The Intersection of AI and Agile with Emilia Breton
#117: How AI and Automation Are Redefining Success for Developers with Lance Dacy
AI Practice Prompts For Scrum Masters
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This episode’s presenters are:

Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

Evan Leybourn is the co-founder of the Business Agility Institute and author of Directing the Agile Organization and #noprojects; a culture of continuous value. Evan champions the advancement of agile, innovative, and dynamic companies poised to succeed in fluctuating markets through rigorous research and advocacy.

Christopher Morales is a seasoned digital strategist and agile leader with over 20 years of experience guiding organizations like ESPN, IBM, and the Business Agility Institute. As founder of Electrick Media, he helps U.S. and European businesses harness AI to make smarter, more sustainable decisions in a rapidly changing world.

Auto-generated Transcript:

Brian Milner (00:00)
Welcome in Agile Mentors. We are back for another episode of the Agile Mentors podcast. We've kind been a