Episode Details

Live from the VusionGroup Podcast Studio at the Consumer Goods Forum 2025, Eric Riegger, Group CFO of Metro AG, breaks down how one of Europe’s largest wholesalers is investing in tech, AI, and cybersecurity to meet rising customer demands and support long-term growth. He shares his retail journey from Lidl and Aldi to Metro (1:00), contrasts the U.S. and European grocery landscapes (2:30), and explains where AI offers the highest ROI today (4:00). Eric also discusses the lessons learned from a disruptive cyberattack (6:00), the cost of recovery (7:30), and how Metro is rebuilding trust through system harmonization and operational reliability (8:30). Plus, hear what brought him to CGF 2025 and why supplier partnerships and food culture remain central to Metro’s mission (10:00).

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