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Do These Things Before Hiring a Sales Setter in Your Property Management Business
Description
Recently, Sarah was working with a BDM (salesperson) who believed she was ready to hire a sales setter to help with some of the sales outreach and follow up.
In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull discuss how to know when you need to hire a sales setter and things you can do to increase your sales volume without one.
You'll Learn[00:43] The Importance of Having Sales Metrics and Data
[05:45] Setting Your Salesperson Up for Success
[07:57] More Volume = More Results
[09:47] The Two Main Components of Sales
Quotables"There are certain things that we're gauging all the time in our business, but I think sales has to be probably number one."
" You have a BDM and they're good at sales and you have them doing anything other than sales, you are making a very stupid mistake because that's the lifeblood of the business."
"Just do more of the things that you should be doing and you'll get more results."
"If something's not working, you just got to not tolerate it."
Resources Transcript[00:00:00] Sarah: I bet you, you can just get more results by doing more work, which means stop doing the other things that you're doing.
[00:00:05] Sarah: Just do more of the things that you should be doing and you'll get more results. And then you can probably don't even need to pay a setter.
[00:00:12] Jason: We are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. And we're going to keep this episode a little brief, so I'm going to skip some of our intro. At DoorGrow, we are on a mission to transform property management business owners and their businesses.
[00:00:31] Jason: We want to transform the industry, eliminate the bs, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show.
[00:00:41] Jason: Alright. What are we chatting about today?
[00:00:43] Sarah: Alright. I wanted to talk about this just because I think it happens a lot in business and we have to just kind of gauge, right? So there are certain things that we're gauging all the time in our business, but I think sales has to be probably number one. So one of our clients had asked me last week on the scale call she's a BDM, so she does all the sales and she said, "Hey, we are actually thinking about hiring an appointment setter. And they will kind of help with a lot of the outbound calls and you know, the follow up and the scheduling and you know, rescheduling any appointments and just kind of like staying on top of things and making sure that everything is being tracked and, you know, moving forward and doing a whole bunch of outbound calls."
[00:01:36] Sarah: That's really what setters do is they just sit and call all day long. Yeah. So she says, "yeah, we're thinking about hiring this sales setter, and I want to know what you think about it." So the first thing I did is I was like, okay, if you actually need a sales setter, then like, here's the Rdoc and that's great.
[00:01:56] Sarah: Like, we would hire a sales setter...
[00:01:58] Jason: which is a job descri