Episode Details

What happens when a volunteer crisis counselor becomes the $15M CEO of one of Maryland’s most vital nonprofits? In this powerful Hart & Hustle episode, Tim Jansen, CEO of Community Crisis Services, shares his 30-year journey from hotline nights to leading life-saving programs across shelters, suicide prevention, and trauma response. Tim opens up about leadership, LGBTQ+ advocacy, growing through COVID, using AI without losing the human touch, and creating a legacy built on empathy. If you’re a mission-driven leader or aspiring changemaker, this episode is your blueprint for sustainable impact and authentic leadership.