Episode Details

At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at ⁠11fs.com/ventures⁠

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On this episode of Fintech Insider Insights, in partnership with Visa, host David M. Brear is joined by an expert panel to explore the future of payments through two lenses: the real-world challenges merchants and payment providers face today, and the innovations shaping how we’ll pay in 2030.

We look at:

• Why the post-2020 payments world demands more than just speed
• The rise of invisible payments and omnichannel expectations
• How AI and tokenisation are reshaping both security and customer experience
• What’s holding merchants back from adopting cutting-edge solutions
• The bold strategies and tools needed to future-proof the payments experience

This week's guests:

• Triona Smith -  Director, GTM at Visa 
• David McGuiness - Chief Product Officer at Frisbii  
• David Messenger - CEO of Global Businesses at PingPong

Enable the future of digital payments

Guide your merchants toward more secure, seamless and consistent payment experiences whilst improving customer loyalty, reducing fraud risk⁴ and minimising costs.  Click here to find out more Win in Digital Commerce | Visa

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About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emergi