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Practice Makes Perfect: Communication is Key in DPC
Episode 262
In this episode of Healthcare Americana, host Christopher Habig introduces a new monthly segment, Practice Makes Perfect, featuring Amanda Compton, Client Services Manager at Freedom Healthworks. Amanda brings her on-the-ground insights from managing DPC practices across the country and dives into the crucial role of communication in patient satisfaction and practice success. Plus, learn how patient expectations around accessibility can make or break your DPC practice, and what you can do about it.
Key takeaways include:
- Why "convenient communication" is essential for patient retention
- The dramatic difference timely responses make in converting leads into members
- How practices can create memorable experiences through small but meaningful follow-ups
- Amanda’s “Operational Gold” tip of the month
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Published on 3 months, 2 weeks ago