Episode Details

May 19, 2025 ~ Lucy Ann Lance talks with Josie Ann Lee, Keynote Speaker & Consultant, Inspiring Leadership Co. for this week's Ann Arbor/ Ypsilanti Chamber of Commerce Report. Josie discusses the importance of service within an organization, emphasizing a human-centric approach to team building and leadership. She introduces the “service wrapper,” a method incorporating acceptance, gratitude, clarifying questions, and giving choices to improve service. Lee also shares her background, from growing up in a family store to her experiences in comedy and massage therapy, and highlights her work with We The People Opportunity Farm, promoting the potential of formerly incarcerated individuals. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.