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From Military to Master Plumbing: How John Diekel Built a People-First Service Biz
Description
In today’s episode of the OWNR OPS Podcast, Austin Gray talks with John Diekel, the owner of Master Plumbing and Heating in Vermont. From his time in the military to owning a plumbing business, John shares his journey of building a successful service business by focusing on community engagement, modern systems, and creating a company culture based on care and mentorship.
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- The Importance of Community Engagement for Business Growth
- Implementing Software Tools: Streamlining Operations with Jobber
- Building a Diverse Team Across Generations
- Recruitment Strategies for Hard-to-Fill Senior-Level Roles
- The Power of Investing in People: Employee Benefits & Growth
- John’s Advice for Business Owners: Focus on Caring for Your Team
- Final Thoughts: Growing a Business with a Strong Foundation
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