Episode Details

Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial

What does it take to introduce GenAI into a highly regulated industry — without compromising trust or compliance?

In this episode, Cindy (Xin) Tu, Director of IT and Data Audit at Discover Financial Services, joins Mudit Gupta of EY to discuss:

✅Navigating risk while innovating with GenAI

✅Why stakeholder collaboration is non-negotiable

✅Building a culture of enterprise-wide digital fluency

✅Structuring persona-based data and AI training at scale

✅The future of governance frameworks in financial AI

🎧 Listen now for actionable insights on responsible AI adoption in financial services.