Episode Details
Back to EpisodesThe people-first culture that drives just 17% turnover at Brasa with Michel Falcon (Reupload) | 062
Description
Building a company culture worth celebrating takes more than just words. In this archive episode of The Pre-Shift Podcast, we revisit our conversation with Michel Falcon, founder and CEO of Brasa Peruvian Kitchen, who shares his journey from management consultant to restaurant entrepreneur. Michel reveals how he built a fast-casual concept with an astonishing 17% employee turnover rate in an industry that typically sees 100-200%. He breaks down exactly how he crafted meaningful core values, implemented an innovative personalized onboarding process, established fair wage practices beyond minimum wage, and created unprecedented pay transparency across all positions. This episode offers practical strategies for operators looking to attract and retain talent while building a values-driven restaurant business.
Resources
- Connect with Michel Falcon on LinkedIn 🔗
- Visit: Brasa Peruvian Kitchen 🍽️
- Book: People-First Culture by Michel Falcon 📚
- 7shifts Restaurant Management Blog 📝
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7shifts is the restaurant HR platform helping operators hire, train, schedule, pay, and retain their team in one place. With an easy-to-use platform and built-for-restaurant workflows, 7shifts replaces disconnected systems for 55,000 restaurants.