Episode Details
Back to EpisodesEP473: Ruth Milligan - Building Influence Through Better Words
Description
Ruth Milligan, founder of Articulation and curator of TEDxColumbus, dives into how better communication leads to better business — especially for bookkeepers and business owners who want to be more clear, confident, and effective.
In this episode, you'll learn…
- The hidden cost of unclear communication
- How to fix filler words, jargon & "shaded habits"
- How to explain complex topics without dumbing them down
To learn more about Ruth, click here.
Connect with her on LinkedIn.
Time Stamp
02:14 – Helping people own their voice & ideas 02:53 – From speechwriter to TEDx coach to business owner 05:47 – What's a "threshold concept" in speaking? 07:30 – Speaking is social: your audience decides the meaning 08:21 – Why technical experts lose audiences 13:26 – Bookkeepers: Your audience isn't in your field 14:06 – The pain (and power) of watching yourself speak 16:34 – The power of feedback & self-awareness 19:21 – Emails that confuse vs. emails that get results 21:51 – Declarative vs. procedural knowledge 23:51 – Training clients: Why reschedules are your problem 33:09 – Using AI for voice notes & speech prep 36:19 – The risks of AI hallucinations with real content 40:14 – A direct takeaway for introverts: Watch your "shaded habits" 41:58 – What you don't know can hurt your influence 44:39 – Breath: the simple fix for filler word 54:20 – Valuing yourself & your time
This episode is brought to you by our great friends at Hub Analytics!
Imagine having all your financial data in one place, with real-time analytics and customized reports at your fingertips.
Hub Analytics is a financial platform that streamlines bookkeeping operations, so you can focus on what really matters—delivering high-quality results for your clients. With Hub's easy-to-use tools, you'll save time, reduce errors, and gain deeper insights into your clients' financials!
Ready to take your bookkeeping to the next level?
]]>