Phone Rings. It's A Social Engineer Callling.

Season 4 Episode 59

Video Episode: https://youtu.be/oH7FpvHOhVA

This is the story of Matt Smallman, author of “Unlocking Your Call Centre”, about how call centers can be security risks. Our discussion gives exclusive insight into how biometrics fail in security, problems with voice authentication and explore military tactics and biometrics.

We explore how to balance convenience with security, how to protect call centers from social engineering and ways to reduce cyber security risks in call centers without compromising the customer experience.

Season 8 is officially here — and it’s the most unhinged, hilarious, and dangerously educational season we’ve ever done with full cyber chaos:

🔥 Interviews with spies & double agents 💥 Cyber WTF moments 🎮 New interactive segments & games 🛡️ Business-grade cybersecurity insights 😂 More humor, more banter, more chaos

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Dive Deeper:
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📰 Chaos Newsletter: https://open.substack.com/pub/chaosbrief

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Published on 9 months, 4 weeks ago

Podcast Episode Details

Phone Rings. It's A Social Engineer Callling.