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Nobody Listens To UX...
Description
NOBODY Listens to UX...
The results were, let’s say, less than favorable. Now, they were attempting to reboot the product in a direction that, coincidentally, aligned with the original proposal from the UX team.
“Nobody listens to UX,” she told me.
I thought about that for a long time after our conversation. I thought about how I had experienced similar situations. I’ve even said the same thing myself a number of times in my career.
What does it really mean to be heard?
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