Episode Details
Back to EpisodesGrammar Time – cleft sentences 🇬🇧✨ - 💯 Quiz - Cleft Sentences - 📞 How to Take and Leave Messages (The Proper British Way) - 💸 How to Sound Skint (Like a Proper Brit)
Description
Link to Quiz:
https://learningbritishaccent.com/cleft-sentences-quiz/
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🎯 Model Dialogue for Practice
[At the office – taking and leaving a message]
Receptionist: "Good afternoon, Marketing Department, Sarah speaking."
Caller: "Oh, hello, could I speak to Laura, please?"
Receptionist: "I'm terribly sorry, Laura's away from her desk at the moment.
Would you like to leave a message?"
Caller: "Yes, could you ask her to give me a ring when she's back? It's Anna from Premier Solutions."
Receptionist: "Of course — Anna from Premier Solutions. Could you just spell 'Premier' for me, please?"
Caller: "Certainly — that's P-R-E-M-I-E-R."
Receptionist: "Thank you. And could I take a contact number, just in case?"
Caller: "Yes, it's 07983 456 210."
Receptionist: "Perfect, I'll make sure she gets the message."
🎯 Model Dialogue 2: Taking a Message + Email Address
[At the office – receptionist taking a detailed message]
Receptionist: "Good morning, Finance Department, Emily speaking."
Caller: "Hello, could I speak to Priya Sharma, please?"
Receptionist: "I'm afraid Priya's in a meeting at the moment. Would you like to leave a message?"
Caller: "Yes, please. Could you ask her to send me the updated invoice?"
Receptionist: "Of course. Could I take your name, please?"
Caller: "Yes, it's Jessica Morgan."
Receptionist: "Thank you, Jessica. And could I take your email address, just in case she needs to send it directly?"
Caller: "Certainly — it's j.morgan at linfield hyphen group dot co dot uk."
Receptionist: "Just to confirm, that's J dot Morgan at Linfield hyphen Group dot co dot uk?"
Caller: "That's right."
Receptionist: "Lovely, I'll pass the message on as soon as Priya is free."
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