Episode Details

Inspiring an entire organization of people to commit to continuous improvement and service excellence is an admirable goal - one that will also pay off through challenging situations. Returning from episode #158, three leaders from the School District of Menomonee Falls share how a foundational culture of shared leadership and consistent communication empowered people to collaborate and transform their school system.

This episode addresses questions, such as:

• What does it look like when people are deeply committed to service? 
• How can we strengthen the culture of our organizations?
• What matters most for organizations practicing continuous improvement?

 To hear the first part of this interview, listen to episode 158: Listen to People to Continuously Improve.

Recommended Resources: Why Service Excellence is our Most Important Value, Use Standards of Service Excellence, Excellent Service from the Inside Out & Cascading the Building Blocks of Service Excellence

Recommended Podcasts: Listen to People to Continuously Improve, Transform Culture with Communication, The 5 Behavioral Traits for Sustaining Improvement & Service in the Relationship Business