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Behind the Growth of Bushfire Kitchen with Oliver Barwin
Description
Oliver Barwin, CEO of Bushfire Kitchen, joins Zack Oates live to share how he transitioned from Wall Street to hospitality, building a fast-casual brand focused on healthy food, hospitality, and smart growth. Oliver explains how technology upgrades, streamlined operations, and a better-for-you menu helped Bushfire Kitchen scale during challenging times. He dives into how loyalty to the guest experience shaped their tech decisions and why being proactive in guest recovery is a must. His journey proves that a finance background can be a surprising advantage in hospitality when paired with heart.
Zack and Oliver discuss:
- How Oliver went from investment banking to running restaurants
- Why Bushfire Kitchen rebuilt its entire tech stack from scratch
- The importance of clean operations and guest experience
- How smart quoting and texting improve off-premise satisfaction
- Using feedback tools to track and enhance table touches
- Tactics for creating lasting guest relationships in a competitive market
Learn how Oliver’s approach to scaling Bushfire Kitchen combines heart, hustle, and hospitality.
Thanks, Oliver!
Links:
https://www.linkedin.com/in/oliverbarwin/
https://www.instagram.com/bushfirekitchen/
https://www.bushfirekitchen.com/
https://www.linkedin.com/company/bushfire-kitchen/