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Member Spotlight: Robin Fagala Wins Maternal Health Grant for Arkanas
Description
This episode of the MGMA Member Spotlight Podcast features Robin Fagala, Practice Manager at Conway OBGYN in Arkansas. Discussing her groundbreaking advocacy for maternal health, Fagala shares her journey of addressing critical healthcare challenges, securing increased Medicaid reimbursements, and ultimately helping to secure a $17 million federal grant to improve maternal health outcomes in Arkansas.
Episode Highlights:
Healthcare Career and Professional Background
- 01:22 Robin's 26-year healthcare journey
- 03:32 Conway OBGYN practice overview
Maternal Health Crisis in Arkansas
- 07:12 Maternal mortality rates and challenges
- 11:28 Lack of Medicaid-accepting OB/GYN providers
- 14:53 Financial impact on healthcare providers
Advocacy and Data-Driven Problem Solving
- 13:11 Using MGMA Data Dive platform
- 15:17 Developing comprehensive documentation
- 16:53 Persistent communication with state leaders
Reimbursement and Healthcare Policy
- 14:53 Detailed analysis of OB/GYN procedure code reimbursements
- 15:17 Presenting financial sustainability challenges
- 22:35 Successful negotiation for fee schedule increases
Professional Networking and Collaboration
- 19:28 Leveraging MGMA and regional healthcare networks
- 22:35 Importance of collaborative problem-solving
- 23:08 Using professional resources to drive healthcare improvements
Resources:
- Arkansas Foundation for Medical Care (AFMC)
- Connect with Rob Fagala on LinkedIn
- Conway OB-GYN
Additional Resources:
Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts.
Sponsor:
Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.