Episode Details
Back to Episodes
Turning Insight Into Action with Kendall Ware
Published 1 year ago
Description
Kendall Ware, keynote speaker and franchise growth coach, joins Zack to share strategies for building memorable guest experiences rooted in authenticity, consistency, and connection. With a deep background in franchise leadership and hospitality, Kendall offers insights on what really drives guest loyalty—and how small moments make a big difference.
Zack and Kendall discuss:
- Sharing authentic leadership lessons through LinkedIn
- Strengthening franchisee and franchisor relationships
- Turning convenience into long-term guest connection
- Using data to uncover and fix operational gaps
- Adapting brand standards to local market needs
Tune in to hear how Kendall’s people-first approach is shaping the future of hospitality.
Thanks, Kendall!
Learn more:
https://ovationup.com/
https://kendallware.com/
Kendall Ware - Linkedin