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34- Why you shouldn't always listen to customers

Published 7 years, 2 months ago
Description

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea?

I would argue that it is sometimes self-destructive. That it is against what customers actually want.

Find out more in this mini MBA episode in which we discuss the fundamentals of a business strategy

 

www.d.mba

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