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Airbnb’s New Off-Platform Policy: What Hosts Need to Know Before It’s Too Late | The STR Scale Show with Mike Reilly | Ep 11
Description
NEW AIRBNB POLICY JUST DROPPED...AND IT COULD KILL YOUR LISTING.
If you collect emails, drop a guidebook link, or offer guests early check-in via Venmo…
You might be in violation of Airbnb’s new policy.
In this episode, Mike Reilly breaks down exactly what Airbnb’s new off-platform & fee transparency rules mean for STR hosts.
And how to stay compliant without losing control of your business.
You’ll learn:
- The exact actions Airbnb will now penalize (even by AI detection)
- Why asking for an email could get you flagged
- How to safely use guidebooks, QR codes, and text marketing
- The only way to charge guests for add-ons (without breaking policy)
- The smart way to collect damage waivers and manage taxes without risk
If 80% of your bookings come from Airbnb, you can’t afford to get this wrong.
02:30 – Dangerous Moves: Why Secret Messaging Will Get You Flagged
05:00 – Booking Extensions & Repeat Guests: What’s Now Off-Limits
07:30 – Is Direct Booking Worth It? Margins vs Platform Protection
10:00 – Hostfully Links, Guidebooks & Legal Loopholes Explained
13:00 – Mandatory Disclosures: HOA Rules, Emails & County Compliance
15:00 – Fee Transparency: Avoiding Suspensions With Clean Listings
18:00 – Payment Violations: Why Airbnb Bans Zelle, Venmo & Side Deals
21:00 – Damage Waivers Over Deposits: How to Protect and Profit
24:00 – Airbnb AI Enforcement: Messaging Triggers and Flagging Risks
27:00 – Contact Info Restrictions: What You Can and Can’t Ask Guests
30:00 – SMS Tactics: Getting Verbal Consent and Staying Compliant
33:00 – Future-Proofing: Will Airbnb Eliminate Direct Contact?
36:00 – Review Removal Struggles: Why AI Appeals Are Failing Hosts
39:00 – Case Study: Retaliatory Reviews & the Fight for Fairness
42:00 – Platform Fatigue: Why Community Knowledge is Your Best Weapon
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