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A Culture of Feedback and Improvement

Published 1 year, 1 month ago
Description

In today's episode:

  • Monique Robertson Gunter explains how she helped Wellby Financial build a culture where employees felt their feedback would be heard and implemented.
  • She took regular feedback meetings, wrote lots of notes, and framed the conversation to create the belief that her follow-up questions came from curiosity, not defensiveness.
  • By surrendering to collective knowledge and experiences of the workforce, Wellby's leaders were able to build a culture that continually improves. Accountability started from the top-down.


Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results.

Today's podcast is a short clip from Jessica's Culture Leaders interview with Monique Robertson Gunter. You can find the entire conversation on this podcast feed or watch it on YouTube.

  • LinkedIn: https://www.linkedin.com/in/monique-robertson-gunter-6885871a/
  • Wellby Financial: https://www.wellbyfinancial.com/


Jessica Kriegel:


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