Episode Details

Why is it that the last 20% of a roofing job takes 80% of the time? Sometimes you just can’t get it closed out. The punch list that gets longer with every inspection. Materials are on back order. A sick employee slows things down. Whatever it is, it means you’re not getting your final payment and your customer is getting impatient.

Today I talk about the 13 step process we used at my company to get in and out of a project and maximize our profits. You’ll learn about the checklist we used to have a zero punch list, all our invoices paid, and have a happy customer that gives us a 5-star review and refers us to all the neighbors.

What you’ll hear in this episode:

• One of the show’s taglines is “how to make more money and have more free time,” and we covered that in detail back in Episode 62
• The problem is that some contractors are so busy that they aren’t doing the work and getting the jobs done profitably---that means NOT making more money and NOT having more free time!
• Why are so many jobs slipping through the cracks and losing our profit?
• Why does the last 20% of a job end up taking 80% of our time?
• Getting started with a job means setting the goals, getting 5-star reviews, and getting referrals
• The 13 Step Process to maximize profits:
  • Review the budget and labor costs
  • Show your appreciation for your work crew
  • Make sure you have all the material to finish
  • Talk to the customer, update them, and talk about final payment
  • Be sure to do radius marketing
  • Set up the pre-job at the next job
  • Do what it takes to be prepared for the next job
  • Have zero punch lists
  • Present the final warranty package
  • Have the system in place to ask for a review
  • Send a handwritten Thank You note
  • Have a post-mortem on each job
  • After two weeks, pick up your job sign and leave a gift with the customer
  
  
• Remember, everyone benefits when you have higher profits and increased sales!

Resources:

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