Episode Details

"Standards of care" isn't just for healthcare; these guidelines are also important in restoration services. And, when insurers and restoration professionals are working from the same standards-of-care playbook, making the customer whole again is an infinitely smoother process.

In this podcast, Jim Novotny and Rick Wahlstrom, both in estimate review and compliance for 1-800 WATER DAMAGE, dive deeper into standards of care in the restoration industry. You'll learn:

• The different facets of standards of care in restoration, including building materials and codes, safety protocols, and EPA and OSHA guidelines; 

• How adhering to standards of care makes the claims process smoother and ensures a better outcome;

• The penalties that can be incurred if standards of care aren't upheld; and

• Why it's important for restoration professionals and insurers alike to understand standards of care in the same way.

   

For more insights from the 1-800 Water Damage team of experts, click here.