Episode 16
What happens right after a person becomes your customer will great affect not only how they feel about you and your services but also impact how long they will stay a customer. Most places don't have a systemized, detailed onboarding process that informs the customer, answers their future questions and gives them a sense of ease in leaving their dogs with you.
In this episode you'll learn the exact onboarding process I recommend and how to deploy it so that your customers absorb and get the most out of it (with very little work on your end).
Published on 4 years, 4 months ago
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