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Customer Service is Not a Differentiator – LFMM 280
Published 6 years, 6 months ago
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A lot of businesses talk about their superior customer service as if that’s a big selling point. It shouldn’t be! Great customer service should be standard practice for your law firm. In this episode of The Law Firm Marketing Minute, Marc shares a story of a recent customer service experience he had and how it […]
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