Episode Details

Today's episode is brought to you by Mesa, the only ecommerce automation platform exclusive to Shopify and Shopify Plus.

Your Business Is A Journey. Invest In Yourself Today.

Inspiring and educating Shopify-powered brands to navigate and accelerate growth through podcasts and strategic insights. We discuss the latest cutting-edge marketing strategies, evergreen tactics and share a roadmap for you to improve efficiencies, profitably grow revenue and build lifetime customer loyalty. Rise to the next level by implementing a new idea, strategy, Shopify app, or marketing platform that's being shared today!

In today’s episode, my guest is David Sobie the Vice President of Happy Returns. They are a returns software solution paired with an innovative and market-leading reverse logistics process recently acquired by PayPal.

They are successfully tackling the painful challenge of returning products purchased online. Its mission is to make returns beautiful for shoppers, retailers and the planet.

This is a timely (pre-Q4) conversation that shares how Shopify brands are building loyalty through convenience.

What You Will Learn Today

• How to retain revenue, reduce costs, increase loyalty, and enhance sustainability.
• A nationwide network of 2,600+ Return Bar locations serving 288 metros across every state in the continental US.
• Dramatically lower reverse logistics costs with bulk shipping and efficient processing at bicoastal hubs.
• Enhance sustainability by replacing cardboard boxes with reusable containers and shipping in bulk saves trees and fuel.

Links And Resources Mentioned

• Happy Returns - 60-Days Free Access To Return Portal Software - Mention eCommerce Fastlane
• Happy Returns Shopify App
• Happy Returns Joins Forces With PayPal
• Outerknown
• Rothy's
• Untuckit
• Andie

Thank You For Listening

Thank you kindly for choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s show, please share it using the social media buttons on this page.

We would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on Apple Podcasts. They’re extremely helpful when it comes to reaching our entrepreneurial audience. Steve Hutt reads each and every one personally!

Growth Mindset?

If you’re reading down here, we know the answer ;)

Subscribe to eCommerce Fastlane and get an instant notification when a new episode is released. We’re available here Apple Podcasts, Spotify, Stitcher, 

Listen Now