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Leadership: Promises - as a tool to influence behaviour

Leadership: Promises - as a tool to influence behaviour

Published 1 year, 6 months ago
Description
Promises influence people’s behaviour in one of two ways:
  1. A promise kept builds trust, respect, and credibility.
  2. A promise broken does the opposite. 

Broken promises not only have an impact on the task and technical aspects of work, but they also have a much greater negative impact on the relational aspects of leadership. 

In order for promises to have a positive influence on other people there are three must have aspects of a promise that have to be considered. Let's explore....

Stronger, Smarter, Safer
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