Episode Details

What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation, Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia.

With a tech leadership career spanning over 40 years, Wayne shares how he’s orchestrating a sweeping modernization of PriceSmart’s legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment.

Wayne also explores:

• The evolution from Excel silos to integrated digital retailing

• Enabling e-commerce, B2B, and in-club experiences simultaneously

• Building sustainable operations and community impact through technology

• Why legacy retailers must act now to stay relevant in an Amazon-era economy