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Chief of Staff Success: Tips for Thriving in Startup Environments

Season 1 Episode 161 Published 1 year ago
Description

Emily Sander talks with Rafael Mari about the role of Chief of Staff and its development in France compared to the US. Rafael shares his journey from financial consulting to Chief of Staff roles in various companies, including his current position at Swan, a European banking service provider. They discuss the importance of building trust with the CEO, having clear ownership of projects, and the necessity for CEOs to genuinely want a Chief of Staff for the role to be successful.


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Who Am I?

If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:

00:00 Introduction to Rafael Mari
00:42 Raphael's Career Journey
01:47 Differences Between French and American Chief of Staff Roles
03:18 Challenges in Chief of Staff Roles
05:16 Raphael's Experience at Swan
07:37 Scaling Challenges at Swan
09:50 Defining Objectives and Tracking Progress
11:13 Internal and External Communications
13:37 Building Trust and Humility
18:21 Navigating CEO Relationships
27:04 Ownership and Project Management
32:52 Advice for Aspiring Chiefs of Staff and CEOs

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